Privacy Policy – HZ Double Glazing
Effective Date: 01/10/2025
HZ Double Glazing (“we,” “our,” “us”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our business or website (https://hzdoubleglazing.co.uk).
1. Data Controller
HZ Double Glazing is the data controller of your personal information. For questions or to exercise your rights, you can contact us:
Email: info@hzdoubleglazing.co.uk
Phone: 07466613906
2. Personal Data We Collect
We may collect personal information when you:
Request a quote, consultation, or service
Register on the website or fill out a contact/booking form
Sign up for newsletters or marketing communications
Contact us by email or phone
Examples include:
Name, address, email, phone number
Property information related to glazing services
Payment details (processed securely through our provider)
We may also automatically collect certain device and browsing information, such as:
IP address, browser type, operating system, and time zone
Pages visited, links clicked, and referring websites
This information is used to improve website performance, detect abuse, and compile anonymous statistics.
3. Why We Process Your Data
We process personal data to:
Provide quotes, products, and services you request
Respond to inquiries and manage bookings
Process payments and manage orders
Send marketing communications (with your consent)
Comply with legal obligations
Legal basis:
Performance of a contract (providing requested services)
Consent (marketing communications and optional features)
Legitimate business interests (fraud prevention, analytics, service improvement)
4. Cookies and Tracking
Our website uses cookies to enhance functionality and provide analytics:
Necessary cookies: Required for site operation; no consent needed
Optional cookies: May collect analytics or display embedded content; consent required
You can manage cookies through your browser or via our cookie consent banner.
5. How We Share Your Data
We may share your personal data with:
Trusted service providers and contractors strictly for fulfilling services
Payment processors and email services
Legal authorities if required by law
We do not sell or rent your personal information. Some data may be transferred outside the UK, where appropriate safeguards are in place.
6. Data Retention
We retain your personal data only as long as necessary to:
Fulfill the purpose it was collected for
Comply with legal, accounting, or reporting obligations
7. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent for marketing at any time
Rights regarding automated decision-making and profiling
To exercise these rights, contact us using the details above.
8. Security
We implement technical, administrative, and physical safeguards to protect your personal data. However, no system is 100% secure, and transmission over the internet cannot be fully guaranteed.
9. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites. Please review their privacy policies before sharing personal information.
10. Legal Disclosure
We may disclose personal data when required by law or to protect rights, property, or safety, including fraud prevention and government requests.
11. Updates to this Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
12. Contact Us
For questions about this Privacy Policy or your personal data, contact:
HZ Double Glazing
Email: info@hzdoubleglazing.co.uk
Phone: 07466613906